July  2014

Terms & Conditions @ Senani Colonial Holiday Bungalow     


We would appreciate if you take a moment time to read our house rules. The moment you book the bungalow you agree to this Terms & Conditions.

Check-in time is 15:00h and  Check-out time is 10:00h

MEALS: Please inform the staff early, (a couple of hours in advance) even by phone, when you wish your meals to be served and if you are a vegetarian.

RATES: We offer Sri Lankan breakfast for USD 5.- and Continental for USD 9.-
HB is USD 18.-  and  FB is USD 27.- ) per day, per PAX.  Kids below 5 yrs. are free.
Dinner time is from 19.00h till 21:30h. Later the kitchen will be closed. This applies to all guests who are on: HB + FB or self cooking base.

ALCOHOL:  Since we do not serve alcohol, we leave it up to you, if you wish to bring your own.

WATER: Tap water is not safe. Therefore we serve boiled water during the day. It is a custom in the highlands to drink daily warm water. Every night we supply the rooms with thermos with hot and cold water. That water, treated with a Swiss Katadyn filter, is safe to drink.

DOGS:   Our three dogs: Lucky, Lassie and Tina are looking after the place during night time. Although they are friendly to guests, please do not  pet or feed them. Sorry, but your pets are not allowed to the bungalow premises.

VALUABLES:   Please take care of your valuables. Once you leave the bungalow, please lock your valuables in your lockable suitcase or bags. Lost items cannot be claimed from the management.

SMOKING:  SENANI is a non smoking bungalow. In case you need to smoke, you are welcome to smoke outside in the garden area.

HOT WATER SHOWER:   Since all hot water is heated by electrical geysers pressured by a pump. Hot water will take a short while to come through. Geysers should be switched  “on” abt. 1 hour before taking a shower.

ROOM HEATER: Each room has an electrical heater which will be usable during the cold season DEC, JAN, FEB  and will be ON between 6:00 pm  and 6:00 am. Extra heating time, required by the guests, will be charged at USD 5.- per day.

CHILDREN:  Parents or any adult of the guest group shall look after kids, specially small ones, not to injure themselves or damage any property within the bungalow.   

DAMAGES:  If property gets damaged by the guests, the replacement cost will be charged from the guests, the same day by the bungalow manager.
We ask you kindly to handle all bungalow property with care. 

WIFI: Wireless Internet is available complimentary all over the bungalow and up to the rose garden terrace. Have your cup of tea in the garden, while you send emails to your loved ones.

FIREPLACE: The living room fireplace will be lit upon your request. For security reason the room fireplaces shall not be lit by you at any time.

MOSQUITOS:   At 6000 feet there are almost no mosquitoes.  Anyhow you better keep the doors and windows closed between 16:30h and 20:00h. On request we provide electrical mosquito repellent. 

HOT-WATER-BOTTLES ( hotties)    Will be given for your beds upon request.

DRIVER & TOUR GUIDE:   Accommodation for both is free.  Free meals will be provided to them, if client has booked HB or FB. If not, we charge USD 5. - per person per day. (Max. capacity is 2 PAX at the driver quarters.)

BBQ:  Working on charcoal with a 2 feet diameter stainless steel grillage is available. The charge is USD 7,50.-   for one day or evening usage.

SELFCOOKING + COOK: If client wish to cook themselves or with the assistance of our cook we charge for the kitchen usage USD 20. - per day.

CANCELLATION POLICY:

If the client wishes to cancel a confirmed booking once he or she has done the advance / deposit  payment to SENANI, the following policy and cancellation fees will apply:

• 30 days prior to check in date                       0% deducted
• 29 … 15 days prior to check in date            50% deducted
• 14 days prior to check in date                   100% deducted

Only written cancellation, means by email to info@senani-bungalow.asia can be accepted, according to above time frames given.

Once the client has checked IN and decides later to reduce the amount of nights he/she have originaly booked, there will be no refund payments. 

We thank you for your co-operation and understanding and wish you a pleasant stay at SENANI. 

The Management